Self-Service Solutions / Unattended payments, wherever they are needed

Payments Where They’re Needed, When You Can’t Be

Across many industries, businesses are looking to improve their transaction efficiency, enhance the customer experience and create new business opportunities through unattended, self-service payment solutions.

Self-service solutions are helping businesses achieve these goals and prepare for the future by enabling secure acceptance of all payment methods—including EMV, magstripe, and NFC/contactless—without the need of a cashier or attendant. Wondering if your business could use unattended solutions? Here are some of the industries it serves along with different use cases to see if it fits your business.​

Benefits of Self-Service Payment Solutions include:

• Flexibility: Depending on where the kiosk is located, unattended payment solutions can help you collect payments 24/7 and are not limited by traditional locations or hours. You can deploy them indoors or outdoors for around-the-clock access.
• Easy integration: Unattended payment solutions are easily integrated with gateway, kiosk, and system integrator solutions to create a secure self-service payment option. They are designed from the ground up to deliver the reliability and durability required for unattended environments.
• Payment acceptance: In addition to having the ability to work with loyalty and business applications, smart unattended solutions can also accept the latest secure payment methods, including EMV and NFC/contactless, including mobile wallets such as Apple Pay and Android Pay.
• Merchant efficiency: There are many buying experiences that do not require the customer to have a consultative experience, such as purchasing phone cases, paying for parking or buying snacks, etc. Today’s consumers have also become more tech savvy and tend to do their research before they make the purchase. In these situations, an unattended solution that provides what the customers are looking for can add to the efficiency of the business. The customer can walk up to the kiosk or vending machine, select their product/service, securely pay and walk away in less time.

When choosing and deploying unattended solutions, you should leverage the same EMV expertise, platforms and integration kits used in your other secure payment systems. This provides simplicity through a single integration and implementation that works across all your payment systems and technologies. You should also choose unattended solutions that are PCI certified and offer powerful security to protect your customer’s information and meet payment industry standards.

Seamless Integration with Unattended Solutions

Delivering complete unattended solutions requires seamless integration. Modular smart terminals must be embedded into enclosures and integrated with secure payment acceptance technologies, kiosk hardware, software, and payment gateways.

This means working with the right partners who will help you achieve seamless integration, deliver the right unattended solutions for your customers and offer post-installation support and services, including extended and enhanced warranties.

Learn more about Ingenico’s range of self-service payment solutions:

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