PayPal

Satish Govindarajan - Director, Hardware Engineering

I have known Ingenico Mobile Solutions (IMS) for a little over three years now and I have been very happy with the relationship. They are very proactive in what they do, they have a roadmap and they execute on the roadmap by looking through the customer pain points.

I have known Ingenico Mobile Solutions (IMS) for a little over three years now and I have been very happy with the relationship. They are very proactive in what they do, they have a roadmap and they execute on the roadmap by looking through the customer pain points. IMS has a large customer base and they learn a lot from their customer base; for example Android capability is one of those key issues when you look at audiojack based readers. They are very proactive in understanding what they learn from the customer base and turn around that solution to PayPal as well. We have worked with at least three project generations now with them and they were able to roll it out all on time and on schedule. They constantly engage with us, they do weekly meetings with us whether we have a new product rolling out or not. They are always sharing that information and they are always sharing the roadmap that they have with PayPal. They explain what the market trends are, where the marketing may be heading and how PayPal should be taking advantage of those trends. I am really happy with their performance so far.

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