Customer Order Status Portal

For customers who bought their devices directly from Ingenico Group: If you are looking to locate your sales order number, perform a serial inquiry, check on your ship date and tracking number or request a part number, the Customer Order Status Portal is your direct gateway to Ingenico Group. Access updated information on your order…when you need it.

Order Status Portal

If you have a question about the Customer Order Status Portal, send us an e-mail.

If you would like to purchase Ingenico Group’s products and/or services and need credit, please complete the following Customer Account Application.